Received the following procedure from pit-boss. Has anyone tried this?
If you're having issues with the grill holding temp on the lower settings, there is a 3 step burn off process we'd have you do. If after this you're still having issues, please let us know as we will have a plan in place to reprogram the board in just a few days. If you do this in a single day, expect it to take about 5 hours.
Set the grill directly to 350° instead of Smoke and run it at that temp for 40 minutes. After that, drop the grill down to 200° and let it run for an additional 40 minutes. Shut the grill down and let it cool down. After that, turn the grill back on to 350° for another 40 minutes, then down to 225° for 40 minutes and shut it down again after that. Then start up to 350° for a final 40 minutes, then down to 250° for 40 minutes. After that's been done, the board should "learn" from that and your temps may be more in line. This will take a bit of time, but there have been quite a few people who've stated this works very well for them.
If you're having issues with the grill holding temp on the lower settings, there is a 3 step burn off process we'd have you do. If after this you're still having issues, please let us know as we will have a plan in place to reprogram the board in just a few days. If you do this in a single day, expect it to take about 5 hours.
Set the grill directly to 350° instead of Smoke and run it at that temp for 40 minutes. After that, drop the grill down to 200° and let it run for an additional 40 minutes. Shut the grill down and let it cool down. After that, turn the grill back on to 350° for another 40 minutes, then down to 225° for 40 minutes and shut it down again after that. Then start up to 350° for a final 40 minutes, then down to 250° for 40 minutes. After that's been done, the board should "learn" from that and your temps may be more in line. This will take a bit of time, but there have been quite a few people who've stated this works very well for them.