Brand new PB700 way too hot

[Dane]

Not new to Pit Boss, this is my fourth.

Got a new PB700 today. Lit as normal, closed the lid and left on smoke setting.
Within 15 minutes, the temp was 375 and rising.
Never had this problem before. I’d like to do some ribs, but not at 375.
Any ideas?
Thanks in advance.

 

[Cowboy1955]

Welcome from Texas to the group!
My 820 did that the first time but it’ll settle down

 

[Dane]

Tried to make ribs today, temp set at 200, grill temp 270.
Ribs waaaaay over cooked.
Any ideas?

 

[Cowboy1955]

You may have a bad controller
Give pitboss support a call