Cleaning out heat shield ash

[DanStealth]

I’ve had the pro series 4 now for over a year and never cleaned it out. Probably should have done this a lot sooner but didn’t think of it.

What was interesting was the amount of grease that seems to fall back there. It was pretty caked on, and even after scrapping with a metal scraper and a wire brush a lot of it refused to come out.

I actually expected more ash and not so much grease

 

[DanStealth]

This is after with all I could really scrape and vacume up

 

[Mike From R.I.]

I’ve had the pro series 4 now for over a year and never cleaned it out. Probably should have done this a lot sooner but didn’t think of it.

What was interesting was the amount of grease that seems to fall back there. It was pretty caked on, and even after scrapping with a metal scraper and a wire brush a lot of it refused to come out.

I actually expected more ash and not so much grease

Call customer support, someone here had the same issue about a year ago with grease getting under that plate.
I believe it was a gasket material to seal better where the grease tray lines up with that square area on the bottom left in your picture.

 

[DanStealth]

Call customer support, someone here had the same issue about a year ago with grease getting under that plate.
I believe it was a gasket material to seal better where the grease tray lines up with that square area on the bottom left in your picture.

I’ll give them a call, last time I tried it took forever and I did a call back and they called back when I couldn’t answer lol

I wanted to call them about my latch not working. It feels like it stripped or something. It closes but I gotta push the latch up manually I can’t just use the arm.

 

[Mike From R.I.]

I’ll give them a call, last time I tried it took forever and I did a call back and they called back when I couldn’t answer lol

I wanted to call them about my latch not working. It feels like it stripped or something. It closes but I gotta push the latch up manually I can’t just use the arm.

877 303 3134 option 2. Their open 7 days a week.