Connectivity issues

[BobbyBolivia]

so I’ve had my pit boss navigator 850 since early December. I’ve had zero issues until today with the wifi Bluetooth. In the middle of a cook today it loss connection and has refused to come back up. It’s showing connected but when I click into my grill it shows no information. Any help would be greatly appreciated.

 

[BobbyBolivia]

Just bringing to the top of the forum

 

[Mike From R.I.]

Customer support 877 303 3134 option 2

 

[brewersfan73]

Wish we could help, but not sure where to start. Restart phone, unplug grill and restart, uninstall the app and start over, etc. - just the normal IT stuff.

I had a dropped connection during one of my cooks, but it came back after 10 minutes. Can't remember what I tried other than just restarting the app.