I have had my smoker for about 2 years and am not impressed with the quality of the product. In the first year the igniter went out and I have been lighting the smoker by hand. Now the auger isn't working. I checked to see if it was clogged and it wasn't. The motor doesn't activate even when I press the Primer button. This smoker has been very unreliable and it is obvious that the workmanship and quality of the product is very poor. I tried to save a few bucks and purchased this POS but it looks like I am going to do a little research and by a better product. You get what you pay for!
Not Impressed with my Pit Boss Smoker
- Thread starter Jimbo3816
- Start date
Mark H.
Well-known member
What model you got? Did you buy it new?
ANT0407
Well-known member
Do you feel better now?
Jimsmokes
Well-known member
Maybe you should go buy a MAK smoker.
brewersfan73
Well-known member
Exactly. Another one of these guys that signs up just to complain. Not looking for any advice or anything, but just wants to rant. Maybe a Traeger intern?
Honestly, if the igniter stopped working in the first year, he should have contacted customer service and got a new one under warranty. The auger motor is also under warranty. I just don't get it.
Smokeyholler
Well-known member
Should I be concerned? I've been burning mine like crazy....
ETA.
ETA.
Thanks for the suggestion, I was new to smoking and decided to purchase the Pit Boss as a decent starter. I knew it was cheap but thought that it would last more than a couple of years. I took your advice and ordered a MAK Two Star. Is it true that both Traeger and PB are both Made in China? If true that explains a lot.
So you’ve owned it two years and your just now complaining?!
Pro Series and bought it new.
Yes, one major malfunction in the first year not a big deal, stuff happens, but 2 in two years is unacceptable.
Understand your frustration
Guess I got lucky. I’ve had my 820D for three years now with no issues other than leavin it plugged in during a lightning strike. Luckily I had a new controller in my shop.
Mark H.
Well-known member
Sounds like you need a new igniter. If you can turn the auger by hand with a pair of pliers, then it's not jammed, and you'll probably need to replace the auger motor. They've been known to break due to the use of a plastic gear inside that strips out. Since you are the original owner, Pit Boss warranty will cover the parts for 5 years. You could fix it (not that hard to work on), and sell it to help pay for your new $3500 grill. Here's Pit Boss warranty and contact info.
Pit Boss Grills | Wood Pellet Grills | Flat Top Griddles | BBQ Smokers
Shop for wood pellet grills, smokers, and griddles. Try new recipes and learn about our 8-in-1 grill versatility. Our grills help you craft BBQ recipes to perfection.
pitboss-grills.com
Thanks for the info, I won't sell it, I'll fix it and give it to my son in law.Sounds like you need a new igniter. If you can turn the auger by hand with a pair of pliers, then it's not jammed, and you'll probably need to replace the auger motor. They've been known to break due to the use of a plastic gear inside that strips out. Since you are the original owner, Pit Boss warranty will cover the parts for 5 years. You could fix it (not that hard to work on), and sell it to help pay for your new $3500 grill. Here's Pit Boss warranty and contact info.
Pit Boss Grills | Wood Pellet Grills | Flat Top Griddles | BBQ Smokers
Shop for wood pellet grills, smokers, and griddles. Try new recipes and learn about our 8-in-1 grill versatility. Our grills help you craft BBQ recipes to perfection.
Mark H.
Well-known member
Nice gift! Even though it's an earlier version Pro Series, it's still a very nice grill. He'll like it a lot.
