PBV5PL "ERR" code, flashing igniter

[iotech]

Finally got to use my Pit Boss yesterday, smoked 3 racks for ribs and two chickens. All went flawlessly (other than the SmokeIT app) and the food was delicious. After cooldown, I cleaned the cook chamber, emptied the ash, etc. I wanted to do another burn-off after cleaning and ran into a problem.

At about 160 degrees, (set for 400, but any temp above "no setting" does this), the igniter icon started flashing, and "ERR" is displayed. The igniter stops heating and the fire gradually goes out.

I exposed the fire pot by removing the heat shield, grease shield, and water pan. Verified that the auger is dispensing pellets and PRIME works as intended. The igniter DOES work to get the fire going.

In the book that came with the unit, it says if the igniter icon is flashing, there is a problem with the ignited (huh.), but everything online says "ERR" means a problem with the temperature probe.

Anyway, I examined the igniter, it is adjusted correctly and clear of debris. I did not clean it (one cook so far, and it looks clean). I ordered a new igniter, but I am wondering if the problem may actually be with the temperature probe.

Please note, the unit was damaged in shipping (hopper fill door mangled and back of auger box caved in. The auger was bound, but we fixed that by disassembling the auger box and bending the metal casing back into shape to fee the auger fan. As I say, it worked flawlessly for an 8 hour cook yesterday.

Your suggestions? Igniter or temp probe?

 

[Mike From R.I.]

When you get the ERR code what was blinking? Could be 7 different things, if the ignitor was blinking, check the wires that they are connected firmly and not loose, if their tight call customer support for a new one under warranty.

 

[iotech]

Thanks, Mike. Yes, it is the igniter icon blinking. I'll pull the assembly tomorrow and check the wires.

 

[PostalTwo]

I think if the ignitor is flashing its the ignitor. I had a similar problem and it progressively got worse until it wouldn't fire up . Once I replaced the ignitor it worked great. If it's still under warranty call pitboss . They have great customer service

 

[Capt Jim]

Ignitors are avail on Amazon. I had PB send me under warranty, I have a spare from Amazon just in case it happens again.

 

[Mark H.]

Finally got to use my Pit Boss yesterday, smoked 3 racks for ribs and two chickens. All went flawlessly (other than the SmokeIT app) and the food was delicious. After cooldown, I cleaned the cook chamber, emptied the ash, etc. I wanted to do another burn-off after cleaning and ran into a problem.

At about 160 degrees, (set for 400, but any temp above "no setting" does this), the igniter icon started flashing, and "ERR" is displayed. The igniter stops heating and the fire gradually goes out.

I exposed the fire pot by removing the heat shield, grease shield, and water pan. Verified that the auger is dispensing pellets and PRIME works as intended. The igniter DOES work to get the fire going.

In the book that came with the unit, it says if the igniter icon is flashing, there is a problem with the ignited (huh.), but everything online says "ERR" means a problem with the temperature probe.

Anyway, I examined the igniter, it is adjusted correctly and clear of debris. I did not clean it (one cook so far, and it looks clean). I ordered a new igniter, but I am wondering if the problem may actually be with the temperature probe.

Please note, the unit was damaged in shipping (hopper fill door mangled and back of auger box caved in. The auger was bound, but we fixed that by disassembling the auger box and bending the metal casing back into shape to fee the auger fan. As I say, it worked flawlessly for an 8 hour cook yesterday.

Your suggestions? Igniter or temp probe?

Did the new igniter fix the problem?

 

[OLEJOE]

I had the same exact problem. Called Pit Boss CS and they sent me a new igniter. They told me that the igniter was probably damaged in shipping and had small fissures in it. Sure enough when I got the old one out, it had a very small crack in it. Installed the new and good to go. I also ordered a spare from Amazon.

 

[Mark H.]

I had the same exact problem. Called Pit Boss CS and they sent me a new igniter. They told me that the igniter was probably damaged in shipping and had small fissures in it. Sure enough when I got the old one out, it had a very small crack in it. Installed the new and good to go. I also ordered a spare from Amazon.

That's good to know, thanks. I got a Lexington Onyx Edition that's throwing the ERR and flashing ignitor icon. Customer service sent me a new control board. Took a month to get it and didn't fix the problem. Didn't want to wait another month, so I ordered an igniter from Amazon. Should get here next week. Hopefully that fixes it.

 

[OLEJOE]

That's good to know, thanks. I got a Lexington Onyx Edition that's throwing the ERR and flashing ignitor icon. Customer service sent me a new control board. Took a month to get it and didn't fix the problem. Didn't want to wait another month, so I ordered an igniter from Amazon. Should get here next week. Hopefully that fixes it.

I’m sure it will. I thought mine was the controller with it randomly shutting down but it was the igniter. I have the Lexington Onyx also. The crack in my igniter looked like a scratch but with higher magnification I could see the crack. Holler back if you have any trouble installing it and I’ll try to help. I pulled the 4 screws out holding the fan and dropped it down to be able to route the wiring. Install the new one with about a quarter of an inch of it sticking into the fire pot. Try to get the set screw tight enough to keep it from being able to move. I had to retighten mine after the first cook. Good luck.

There’s a YouTube video that shows replacing the igniter. Be sure to fasten a fishing string to the wiring before you pull it out and you can tie the new wiring to it and pull it back through. Be sure to refasten the wiring away from the fan when finished.

 

[OLEJOE]

That's good to know, thanks. I got a Lexington Onyx Edition that's throwing the ERR and flashing ignitor icon. Customer service sent me a new control board. Took a month to get it and didn't fix the problem. Didn't want to wait another month, so I ordered an igniter from Amazon. Should get here next week. Hopefully that fixes it.

I edited my post so be sure to reread it.