Pit Boss 1600 Pro Series won't connect to 64GHz wifi. Had to return it!!

mcf0807 · 2024-09-28T17:06:04-0400

I feel your pain. Can't get firmware to update. Disabled the 5ghz on my ATT router. Still not able to update firmware. Bought a dedicated 2.4ghz router. Plugged it into an ethernet port. Able to see my 2.4ghz network. PB app said connected to 2.4ghz router, but when I login to router can't see the PB MAC address. PB support has been a waste of time. My firmware level is d60. PB support tells me that is your problem you need to be on d62. Waited for OTA (Over the Air) update that was promised by PB support. That never happened. Beyond frustrated.

cjstewart · 2024-09-28T17:59:58-0400

mcf0807 said:
I feel your pain. Can't get firmware to update. Disabled the 5ghz on my ATT router. Still not able to update firmware. Bought a dedicated 2.4ghz router. Plugged it into an ethernet port. Able to see my 2.4ghz network. PB app said connected to 2.4ghz router, but when I login to router can't see the PB MAC address. PB support has been a waste of time. My firmware level is d60. PB support tells me that is your problem you need to be on d62. Waited for OTA (Over the Air) update that was promised by PB support. That never happened. Beyond frustrated.

cjstewart · 2024-09-28T18:06:33-0400

I am very disappointed with this malfunction of PB's equipment. If I wanted to spend all my time checking the temp, I'd just get a new stick grill. The problem is their problem, they need to stand behind their equipment and make sure these grills are upgradable and work the way they advertise them. I went ahead and kept it because I was going to do what you've done, but obviously, I might as well keep my money. Appreciate your input!

Mbaker · 2024-09-29T06:14:48-0400

mcf0807 said:
I feel your pain. Can't get firmware to update. Disabled the 5ghz on my ATT router. Still not able to update firmware. Bought a dedicated 2.4ghz router. Plugged it into an ethernet port. Able to see my 2.4ghz network. PB app said connected to 2.4ghz router, but when I login to router can't see the PB MAC address. PB support has been a waste of time. My firmware level is d60. PB support tells me that is your problem you need to be on d62. Waited for OTA (Over the Air) update that was promised by PB support. That never happened. Beyond frustrated.

Don't use WiFi for update use BT. Just plug in unit don't turn on. This is what I had to do...I know very strange

mcf0807 · 2024-09-29T09:46:44-0400

Mbaker said:
Don't use WiFi for update use BT. Just plug in unit don't turn on. This is what I had to do...I know very strange

Thank you for the information. Quick question on BT. If the PB grill is connected to your phone shouldn't it show up in the BT devices list as being connected?

cjstewart · 2024-09-29T10:20:51-0400

mcf0807 said:
Thank you for the information. Quick question on BT. If the PB grill is connected to your phone shouldn't it show up in the BT devices list as being connected?

Yes it shows up on the connected devices but there's no control in the app of any of the temp settings.

cjstewart · 2024-09-29T10:32:00-0400

I cooked ribs last night, and I had a terrible time with the temp settings. I dialed up 275°, but the temp digital readout got up to 330, 320, 302, up and down. I finally put an oven temp reader in, placed on the right then on the left and it read between 250° and 275°. It said 275 in the small letters below the actual readouts. So, there was confusion throughout the cooking session of 4 hours. I've had better luck over brickets!!