Pit boss temperature does not match set temperature

[Thohman46]

I just bought a pit boss pb700t1 pellet grill from tractor supply. My first pellet grill. The temperature in grill is always 50-100 degrees hotter than set temperature. I called pit boss support and the said it was probably the controller or temp sensor in side grill. Grill only 2 weeks old. Returned to Tractor Supply and exchanged for new grill. New grill is 50-75 degrees hotter than set temperature. Is this normal for a pellet grill? I have already put separate oven thermometer inside grill and checked. Anybody have any ideas? Thanks for the help

 

[Cowboy1955]

Welcome from Texas to the group!
Yes
It took my 820 a couple of cooks to settle in
I clean mine after each cook including the temperature sensor
Stop’s temperature swings
Hopefully this helps you

 

[Mike From R.I.]

Welcome

 

[Sparky]

Welcome to the club.