I would like to share a frustration with the Platinum Brunswick vertical smoker. I tried to smoke ribs using the 3-2-1 procedure recommended in the PB website and both times the smoker would go for about an hour and half (~ 90 to 100 minutes) at 225F then it started showing 'Err' error codes. Once this happened, I had to shut the smoker off, restart and the "Err' would happen again every 10 to 15 minutes. In the 10-15 minute period, the auger and burner were working before the Err code appeared again. I only put in a small amounts of pellets, ~ 6-8 lbs, so I can be assured that the auger was working from seeing the depression on the pellet surface. I also knew the burner was working because the ash tray had fresh and hot ashes. Both times, I eventually finished cooking the rib in the oven.
I received the smoker at the end of January. Smoked trout once @ 190F and it appeared to be functional. Unfortunately, both subsequent rib attempts failed.
I have come to the conclusion that this smoker has a major problem with the control system.
I received the smoker at the end of January. Smoked trout once @ 190F and it appeared to be functional. Unfortunately, both subsequent rib attempts failed.
I have come to the conclusion that this smoker has a major problem with the control system.
