Howdy all… it seems I can’t win with Pit Boss. Hahaha Long story short:
I smoked some chops, went great. Next time I fired it up (so second use) with a pork shoulder, 1/4 the way through it just eff’d off. Call PB, they refuse to TS and just keep telling me I need an igniter. So they send me one and it fixes it. Yay!
Smoke a few more shoulders and some ribs, then the Brunswick Platinum turned itself on with the cover on and tried to burn my house down. Fire backed through the auger into the ridiculously huge hopper and smoldered. It flashed over and torched the whole thing.
Pit Boss tried to tell me they were going to send me parts. Absolutely not. After sending them lots of pics, I convinced them the guts were all burnt out of it (internal wiring) and they agreed to send me another vertical, but mine was unavailable.
They sent me a Sportsman 7. To some it might be an upgrade, I really liked the app integration (mine actually worked, and worked well. I know some people’s don’t.) But this model fixes some issues I hated about the Brunswick (the dual doors on the front were super terrible. I realigned them several times and they always went back to crap.) Center smoke stack better than the offset, etc.
I get the S7, and this is what I find after opening it. Hopefully they’ll just send me a door, the rest seems fine. The BP leaked like a stuck pig through the door seals, and I’d like to prevent that, the seal on this door is blown out.
I smoked some chops, went great. Next time I fired it up (so second use) with a pork shoulder, 1/4 the way through it just eff’d off. Call PB, they refuse to TS and just keep telling me I need an igniter. So they send me one and it fixes it. Yay!
Smoke a few more shoulders and some ribs, then the Brunswick Platinum turned itself on with the cover on and tried to burn my house down. Fire backed through the auger into the ridiculously huge hopper and smoldered. It flashed over and torched the whole thing.
Pit Boss tried to tell me they were going to send me parts. Absolutely not. After sending them lots of pics, I convinced them the guts were all burnt out of it (internal wiring) and they agreed to send me another vertical, but mine was unavailable.
They sent me a Sportsman 7. To some it might be an upgrade, I really liked the app integration (mine actually worked, and worked well. I know some people’s don’t.) But this model fixes some issues I hated about the Brunswick (the dual doors on the front were super terrible. I realigned them several times and they always went back to crap.) Center smoke stack better than the offset, etc.
I get the S7, and this is what I find after opening it. Hopefully they’ll just send me a door, the rest seems fine. The BP leaked like a stuck pig through the door seals, and I’d like to prevent that, the seal on this door is blown out.
