two new Smokers over heating

[Lance P]

I have had a Pit Boss Grills 77550 5.5 Pellet Smoker for years and never any issues. I recently got two more of them and both are having the same problem. If I set them to 200, 300, 350 or most temperatures they regulate themselves. If I set them to the 400 degree temp they just keep adding pellets non stop until the temp gets so high they shut off like a power loss. ( I assume the control board overheats at this point). Any idea why this is happening? The same smoker I have had for years does just fine at any setting.

 

[Cowboy1955]

Welcome from Texas to the group !
When’s the last time you cleaned the temperature sensor?

 

[Lance P]

They are both brand new with less than 5 hours of use. The one I have had for years works perfectly.

 

[Cowboy1955]

I’d call PitBoss support first then I’d call where I purchased them. They have a 5 year warranty

 

[Sparky]

Welcome to the club

 

[bobissmokin]

Welcome!

 

[Freedbyjc]

I have had a Pit Boss Grills 77550 5.5 Pellet Smoker for years and never any issues. I recently got two more of them and both are having the same problem. If I set them to 200, 300, 350 or most temperatures they regulate themselves. If I set them to the 400 degree temp they just keep adding pellets non stop until the temp gets so high they shut off like a power loss. ( I assume the control board overheats at this point). Any idea why this is happening? The same smoker I have had for years does just fine at any setting.

Sounds like the digital temperature probes are sticking. If bought new call Customer Service for replacement.