V5P1 vertical smoker

[Kamihorne02]

disappointed. Only used one and smoker will not get up above 100 degrees. I have tried everything. $500 wasted

 

[Kamihorne02]

disappointed. Only used one and smoker will not get up above 100 degrees. I have tried everything. $500 wasted

I don’t hear pellets dropping nor feel heat

 

[DanStealth]

Could be a lose wire not engaging the auger.
Assuming this is your first time using it, did you prime it?

 

[DanStealth]

I’d empty the bin and see if you see the augher spinning, if it’s not could be a loose wire or just a bad motor or something else.

id first visually check before you go and open the thing up. Odds are it’s a lose connection.

 

[Kamihorne02]

Could be a lose wire not engaging the auger.
Assuming this is your first time using it, did you prime it?

No it wasn’t my first time. I used it before with no
Problem. This my 3rd time trying to use it and it won’t work, didn’t work the 2nd time I tried either. Yes I primed it today for 30 minutes, nothing
Happen. It’s still on and the temperature is only 95

 

[DanStealth]

I’d empty the bin and see if you see the augher spinning, if it’s not could be a loose wire or just a bad motor or something else.

id first visually check before you go and open the thing up. Odds are it’s a lose j

No it wasn’t my first time. I used it before with no
Problem. This my 3rd time trying to use it and it won’t work, didn’t work the 2nd time I tried either. Yes I primed it today for 30 minutes, nothing
Happen. It’s still on and the temperature is only 95

Augher spinning? Pellets could have turned to mush. It’s happen to me

 

[Kamihorne02]

I’d empty the bin and see if you see the augher spinning, if it’s not could be a loose wire or just a bad motor or something else.

id first visually check before you go and open the thing up. Odds are it’s a lose j

Augher spinning? Pellets could have turned to mush. It’s happen to me

Thank you. I have done that twice. I poured everything out and started over. I will try again but how can you speak with someone about it over the phone, so they have a number?

 

[MikeInFla]

https://www.pitbossforum.com/threads/pit-boss-customer-support.687/

Give them a call. If they don't answer leave a call back number. If your auger is working you may have a bad ignitor.

 

[Mike From R.I.]

877- 303-3134 option #2 Pitboss Customer/tech support.

 

[Krazy]

I tried 3 different control panels from PB and nothing worked. Ordered a Savannha Stoker control panel that would work on my Austin XL and it works fine. PB panels are junk.

 

[Kamihorne02]

Thank u

 

[Rkybby]

Thank you. I have done that twice. I poured everything out and started over. I will try again but how can you speak with someone about it over the phone, so they have a number?

Look up the number online. I have spoken with them several times with great response from them. It might take a minute or two on hold, but they will respond.

 

[nubbinridge]

disappointed. Only used one and smoker will not get up above 100 degrees. I have tried everything. $500 wasted

Did you verify the temp with a separate thermometer?

 

[mhebb]

Well if you only used it twice I would assume it is still under warranty. Contact PB or the place you got it. PB has pretty good customer service in my experience and will make it right.