820 takes forever to heat up, can’t get past high 300s

[Wspanic]

I have had this 820 for about 4 months. When i first got it i could reach 500. After about a month it takes me 45 min just to get to 350. I assume this is not how its supposed to work? I can get to 400s but i have to hold the prime button. I dont think the auger is turning enough. Could this be a bad control panel?

 

[Cowboy1955]

Call pitboss for a new board or make sure your pellets are feeding properly.

 

[Dan-H]

Have you cleaned it well? vacuumed out the fire pot?

Is the auger tube clean also?

Have you tried a new fresh bag of pellets?

I think I'd pull the grates, and the heat shield out completely, and do a test fire on it after a thorough cleaning.

I'd want to rule out all of the maintenance issues first.

good luck, let us know how things proceed.

 

[TekVu]

I sometimes have to manually feed more to speed up the heating. I agree it should not be this way.

 

[Mike From R.I.]

Call Pit Boss Tech Support 877 303 3134 option 2