Blue tooth and Wi-Fi BS! Never work, marketing ploy!

I have the KC combo. Once I downloaded the Smoke it App, the WIFI BT wouldn't hook up. I called Smoke It @ 888-503-8702. We still couldn't get it working. They sent me a brand new controller. It was very easy and Danny was great.
 
I have to admit - in my case it was user error. While smoking a lamb roast yesterday I fooled around with the smoke it app again and I simply needed to allow the app to access my Bluetooth. Once the smoker and phone connected, it was simple to tie it into my Wi-Fi network. Works perfectly and it’s really nice checking it and timing from my phone or iPad! Old people and tech is sometimes a tough match lol
 
wow i’ve been very fortunate, mine seemed to work right out of the box. originally i thought i was having issues with it connecting to wifi, now it just does it once it’s turned on. i’ve had my son turn it on while i was out and then launched the app and everything shows up like it’s supposed to
 
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