Electric pit boss smoker does not heat up

[PitBoss_Guest]

My Electric pitboss smoker turns on, however does not heat up. The blue light is showing but the smoker doesn't heat up. Need some assistance.

 

[Nuggetsch]

My Electric pitboss smoker turns on, however does not heat up. The blue light is showing but the smoker doesn't heat up. Need some assistance.

If it is not lighting at all check if ignition rod is working or the convection fan is running