Low Flame on Gas Grill (PB1100PSC2)

Mine also does this... Won't go passed 400 ... I've done all the suggestions and replaced the regulator.... Hope get some help here!
 
Is the gas supply pips ( where it inserts to the burner supply pipe ) positioned properly. ? Perhaps it is either not far enough in or the opposite, is there a sleeve that moves and allows more or less air to mix with the LP Gas ? If not enough O2 I could see it not burning efficiently ( less heat ) . As some have mentioned mine easily gets to 500F
 

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