New 3 Series Vertical Analog, 5 months in and it still doesn't work

[wool-clang-jester]

It was a gift. Got it set up, tried to use it. Turning it on blew the GFI on the power line.

The first Support call said it was a short in the heater coil, so they'd send me a new one. It took 2 months to arrive. So I waited and when it arrived I started to work.

While disassembling the grill to replace the heater coil, I found the red and white wires to the heater were shorting out, apparently rubbing against the bottom panel of the smoker. So another call to Support. Said they'd send me a new one. This time it took 3 more months to arrive.

Trying to install it now, but the instructions are no better than "Take out the old and put in the new." Great, except it's been 3 months since I took apart the original one and I can't remember where the Red, Green, and White wires connect to the heater coil. There are three wires and two ends to the coil.

Any ideas?

 

[wool-clang-jester]

I found a YouTube video posted by Rick Burns titled:

Pit boss heating element replacement. It's messy but easy.​

It has the necessary information to show how the wires are connected.

Done and now my smoker is heating properly for the first time!

 

[sparkyv]

Good to see you got her working. What's cookin'?


BTW, it's usually a good idea to tag the wires before pulling them or maybe take a picture.

 

[Cowboy1955]

Welcome from Texas to the group!
I’ve always been a fan of taking pictures
Congratulations on getting it up and running

 

[Sparky]

Welcome to the club from Texas

 

[wool-clang-jester]

Yes, I was remiss in not taking pictures as I went along the steps to disassemble things. Everything was moving along smoothly until I was surprised by the shorted-out wires. I never imagined I would have to wait another 3 months to finish it up.

Thanks for all the welcomes!

 

[Mike From R.I.]

Welcome from Rhode Island.