No meat probe receptacles, no visible P setting icon (dont know what P setting unit has been set at ) On smoke setting unit reaches 400 which I know isnt right. Pit boss sending mother board out. This unit isnt even a week old and I figured let me see what flavor the burgers will taste like .....That would be the definitive for me, if they taste good..great I would say OK , we'll work the other bugs out but it appears the unit is no doubt not correct & I would say defective and should have not gone out to consumers.
The burgers didnt have a speck of smoke flavor what so ever....Unit doesnt even produce a thin blue line what so ever . Prime button held down for a few seconds no smoke as well. Unit gets up to temp and roars like a lion...I figure thats good if I wanted 400+ temps. I vacuumed pellets out and observed unit working and every thing seems to be working correctly as far as auger turning, and delivering pellets to the hot pot, ignition rod working .,fan is working as well.
Will mother board fix some of these glitches? Did any one ever encounter anything similar and got it worked out?? Could fan be running possibly wrong and stoking hot pot and end result is high temp & no smoke? Maybe P setting is at a setting that produces high heat??
Im just hoping the mother board fixes the glitches .I dont want to give up on this ( love this grill and I know the company is good for really trying to fix the units) but my fear is that it may not get remedied and the window of returning wont be available......Kinda defeats you when stuff like this happens out of the box.
QC inspector was asleep at the wheel. Funny thing my friend and I grabbed 2 of these the day they went on sale and his unit is perfect, food tastes great unit smokes appropriately holds temps in accordance to this type of controller & swings arent more than 10-30 degrees from set temp to pit probe temp
The burgers didnt have a speck of smoke flavor what so ever....Unit doesnt even produce a thin blue line what so ever . Prime button held down for a few seconds no smoke as well. Unit gets up to temp and roars like a lion...I figure thats good if I wanted 400+ temps. I vacuumed pellets out and observed unit working and every thing seems to be working correctly as far as auger turning, and delivering pellets to the hot pot, ignition rod working .,fan is working as well.
Will mother board fix some of these glitches? Did any one ever encounter anything similar and got it worked out?? Could fan be running possibly wrong and stoking hot pot and end result is high temp & no smoke? Maybe P setting is at a setting that produces high heat??
Im just hoping the mother board fixes the glitches .I dont want to give up on this ( love this grill and I know the company is good for really trying to fix the units) but my fear is that it may not get remedied and the window of returning wont be available......Kinda defeats you when stuff like this happens out of the box.
QC inspector was asleep at the wheel. Funny thing my friend and I grabbed 2 of these the day they went on sale and his unit is perfect, food tastes great unit smokes appropriately holds temps in accordance to this type of controller & swings arent more than 10-30 degrees from set temp to pit probe temp