Yes, they will have to do something and it might reduce capacity but guess what - capacity is already reduced by 75%. So if they replace the hoppers with something that gets it higher than what it is (reducing by 25% wouldn't be an issue in my mind because that would still allow an overnight cook) that would be a dramatic improvement without us having to jump through hoops. Kudos to you for being willing to engineer a solution, but Pit Boss needs to fix this. We should not have to settle for a bad product that requires us to jump through hoops to get working.I'm fairly certain that that would have to be a complete re-design of the hopper and thus reducing the capacity. And...I'm not sure that the "bridging" problem would be completely fixed with that anyway. I didn't mind spending $100 more to ensure I can use the full hopper all the way to the last few pellets (and getting a good night's sleep on those long cooks!).
Pit Boss should correct this problem on current production, certainly! But I don't see them retrofitting all the old ones with new hopper assemblies. But good luck with the endeavor! I'll be hopeful!
If you have a Lockhart, open a case and complain. If enough owners yell, they might realize they need to fix this.