Pit Boss Combo Burner Replacements Won't Ignite

[TexasAggie97]

I recently installed replacement burners for my Pit Boss combo and there seems to be zero gas flow into the new burners. The ignition sparks but no flame. Also, tried using a lighter and still no flame.

Am I missing something? Was there some sort of cap in the new burners I received from Pit Boss?

Any help appreciated!

 

[Mike From R.I.]

I would call customer support this morning 877 303 3134.

 

[Ol' Smokey]

Take it apart and check....

 

[Ol' Smokey]

Not to be a smart alec, but make sure the bottle is not only on, but has gas in it. Try a new bottle.....

 

[probak118]

If there is no obvious flow of propane from the new burners, is there the sound or smell of propane ? Sometimes if the LP cylinder is opened to quickly the safety part of it does not allow flow. Assume you tried shutting tank valve and reopening more slowly ?

 

[Ol' Smokey]

Guess we will never know....

 

[TexasAggie97]

So I've tried all the suggestions other than taking the grill valves completely apart. I inspected the burners and dont see a plug, I shut off the propane and turned it back on, I bought a new propane tank, and still no luck. No sound of gas when I turn on the burner valve to high and no immediate smell.

I called Pit Boss from my office on Friday and they said I needed to be next to the grill to do a video call. Not sure why it has to be this difficult.

 

[TexasAggie97]

Second update. I was lucky enough to get a rep on the phone today and do a video call. Tried all the trouble shooting steps but only the middle burner would light. I'm wondering if the outside 2 burners have some sort of safety triggered where they won't allow gas into the burner and there is so much greeze/soot around it that it is lodged in place.

Regardless, Pit Boss is sending me a new valve assembly since my combo is still under warranty. I'm thinking maybe I can pull off the current assembly and clean it thoroughly and see if that works. Hmmmm.....

 

[probak118]

So you are talking the regulator valve that connects to the propane cylinder or, the three burner control valve for each of the three burners ? Assume the later meaning the control knobs did not open and close allowing flow of LP gas to each burner.

 

[TexasAggie97]

Correct. The 3 valves at the burners. Now i have to figure out how to pull off the front plate. I found some instructions and it looks super simple except for getting a screw driver in between the smoker front plate and the grill front plate to remove that screw.

 

[probak118]

Ya, you may have to remove the whole thing off the barrel as the front panel is bolted to it ? Removing grates, burner covers and burners just to remove the nuts on the inside ? I still have my assembly instructions if that might help you ? Here is that part of the instructions. Let me know, I can maybe scan some parts of the assembly if needed and share.

 

[TexasAggie97]

I have one screw remaining to remove sp i can get the front panel off the valve assembly and I can't seem to unscrew it no matter how hard I try. I've sprayed WD-40 on both sides. No luck. Any tips or suggestions? I'm afraid it is starting to strip.

 

[probak118]

Since there are 3 panhead bolts holding those two panels ends together. Why not just use a hacksaw blade and cut that panhead bolt, I think a blade might fit between the two panels? If two are not enough you can always then go buy a replacement bolt and nut. They also do sell penetrating sprays that are made to loosen rusted on bolts / nuts more than WD.

 

[Jimsmokes]

A auto center punch might be able to knock it loose. Catch it on the side in the direction to loosen it. Counterclockwise. Works when you don't have room for a hammer and punch.