Abe Froman
New member
That's weird I was told 90 days for pitboss products.How long had you had yours? Lowe’s is telling me there is only a 30 day return option.
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
That's weird I was told 90 days for pitboss products.How long had you had yours? Lowe’s is telling me there is only a 30 day return option.
My Lowe’s also told me 30 days then I called Pitboss and they said 90 and if they had issues at customer service to speak to the store manager as PB and Lowe’s has a 90 no questions asked exchange policyHow long had you had yours? Lowe’s is telling me there is only a 30 day return option.
How comparable is the 590 to the 1150 in terms of cooking space?Just returned mine. How are you going to put a product out, have issues and come up with bull solutions. Full return at Lowe’s, no box, cleaned it up a little.
RecTeq 590 is going to be my choice.
How did you fix the uneven temps?Sausage King,
I have not had any problems with my 850 other than uneven temperatures left to right. But I figured out how to fix that too.
So I am happy with my 850 at this point.
Specific to the 1150. I keep mine in a heated pull barn/garage and it won't hold 225 or 250. Usually settles at 190 and won't change.Just curious...is this issue specific to the 1150 model? I have a different model and the only temp issues I've had are due to the cold climate and high winds I experience in my neck of the woods. Food still comes out really well.
I moved to Rec Teq 590 with their Black Friday sale, leaving my pit boss. I could not be happier with my decision. You get what you pay for. My pit boss had such wild temp swings, and burn outs and restarts, to smoke anything I had to baby it the whole time. Tried reaching out to pit boss support multiple times, with no response.From how pitboss has been acting it seems like their not going to fix their issue with the temp. For a $600 grill I am rather aggravating with the company. It has good features and I am sitting here thinking about spending the extra cash and getting a RecTeq 590.
What are the chances the company is going to rectify the issue? Return or wait?
I got mine right before last deployment used it twice and the temperature issue came about. Waited too late to return it hasn't worked since. I would return it.From how pitboss has been acting it seems like their not going to fix their issue with the temp. For a $600 grill I am rather aggravating with the company. It has good features and I am sitting here thinking about spending the extra cash and getting a RecTeq 590.
What are the chances the company is going to rectify the issue? Return or wait?
How did you fix the left to right temp issue? My KC combo has this going on.Sausage King,
I have not had any problems with my 850 other than uneven temperatures left to right. But I figured out how to fix that too.
So I am happy with my 850 at this point.
How did you solve the uneven temp problems?Sausage King,
I have not had any problems with my 850 other than uneven temperatures left to right. But I figured out how to fix that too.
So I am happy with my 850 at this point.
Looks like he created a heat shield some how. Here his Response on a previous thread:How did you solve the uneven temp problems?
I'd return I wish I could return mine.i got 2 cooks out of it and it hasn't worked since.its aggravating playing phone tag with them.and they are slow sending out replacement parts.i bought it for my wife.she hates it now.im going to try to fix it and off load it .From how pitboss has been acting it seems like their not going to fix their issue with the temp. For a $600 grill I am rather aggravating with the company. It has good features and I am sitting here thinking about spending the extra cash and getting a RecTeq 590.
What are the chances the company is going to rectify the issue? Return or wait?
Message them on Instagram. That’s how I was able to get replies back and my ticket looked into quickly. They got my controller ordered three days agoI'd return I wish I could return mine.i got 2 cooks out of it and it hasn't worked since.its aggravating playing phone tag with them.and they are slow sending out replacement parts.i bought it for my wife.she hates it now.im going to try to fix it and off load it .