PittBoss PBV4PS2 - Back burn from auger to hopper.

Has anything like this happen to anyone?
Back burn from fire pit-through auger and into hopper? Turned pellets in hopper on fire. I had to take the garden hose to it. Well, when this happens, it turned this smoker used 3 times into a garbage collection item. Smoked 2 times without issues. Perfect smoked ribs and pork. 3 rd smoke. BANG!!

Seems like I don’t have any options here as Pitt Boss doesn’t stand behind product flaws or malfunctioning equipment. They said that it should work fine with new controller board, scraping and painting will look like new. Lol

Buyer Beware!!! PITT BOSS FAIL!!!View attachment 2919View attachment 2918
Yes it happened to me when I changed to a pellet that produced more ash . Needless to say but I didn’t realize the new pellets created lots of ash after each cook and I still cleaned the burn pot out about every 3 cooks and with this pellet I needed to clean the burn pot after each cook. The burn pot was full and backlit into the auger and hopper.
 
I've only had one semi-fire. I forgot to put water in the pan and created a fire in the back -- took a bit to quash it. If I had not caught it, I imagine, it would have moved through the hopper.
 
how did the cover split? I thought it was welded. I clean the pot after each smoke as part of cleaning the fat catcher etc.
 
I had a problem with the back screws locking tight and had to be cut off so I could pull the cover
I was expecting to fight with them. I figured they were either going to come out with the impact gun or snap off. Came off pretty easy, I put grease from the grease tray onto the threads when putting back together.
 
Has anything like this happen to anyone?
Back burn from fire pit-through auger and into hopper? Turned pellets in hopper on fire. I had to take the garden hose to it. Well, when this happens, it turned this smoker used 3 times into a garbage collection item. Smoked 2 times without issues. Perfect smoked ribs and pork. 3 rd smoke. BANG!!

Seems like I don’t have any options here as Pitt Boss doesn’t stand behind product flaws or malfunctioning equipment. They said that it should work fine with new controller board, scraping and painting will look like new. Lol

Buyer Beware!!! PITT BOSS FAIL!!!View attachment 2919View attachment 2918
Vacuum your firepot EVERY 10 hours of use. Without some maintenance, you'll see smoke coming out from your hopper which usually precedes the back burn. You're welcome.
 
I’ve noticed smoking coming out of mine during very long cooks, typically brisket when it’s 10+ hours.
 

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