I do know the meat probes are horrible on the Pro Series and the accuracy is not even close. What change for me was I now use my PS 1100 in my garage as I open the door and it is right at the edge and keeps the majority of the smoke out. Once i did that my temps are now 5 - 10 off from the controller and the temp on the lid. To me this grill is very picky when it comes to weather and specifically wind or a breeze throws it off. By the way opening a case with PB is painful experience and honestly I think they only look at them when they feel like it. Use facebook or call them that is the only way you are going to get anywhere with them. I decided that I am going to buy a Rec-Tec controller w/ WIFI and replace it on the PS1100 and see if a PID controller will allow me to use outside.