"User pool client" error today in app

[Lksmith1961]

I got the same error yesterday afternoon while trying to do beer-can chickens. I was able to connect using Facebook but it would only read probe 2.

 

[LVSmoker]

Same error here since last night. Tried deleting app and reload a couple times and now I can’t even sign in. It shows that I do not have an account and doesn’t recognize my email. I tried starting a whole new account and it won’t even let me do that!

They have multiple problems; I tried to create a new account on the WWW and that doesnt work either. There's just something broken and the company that does their tech is probably closed for the weekend.

 

[Cowboy1955]

Glad I don’t have a app on my 820
I keep mine on the screened in back porch. If we’re not sitting outside it gives me an excuse to go check on it from time to time

 

[Mattgallegos1]

Same error here since last night. Tried deleting app and reload a couple times and now I can’t even sign in. It shows that I do not have an account and doesn’t recognize my email. I tried starting a whole new account and it won’t even let me do that!

This is exactly what’s going on with my grill too. Lame.

 

[920cody]

I had the same issue. I deleted the app and reinstalled. Same issue. Instead of signing in with my email address and password, I was able to get in with my Google sign on and then re-add my grill. After that it worked fine.

 

[Jimsmokes]

Glad I don’t have a app on my 820
I keep mine on the screened in back porch. If we’re not sitting outside it gives me an excuse to go check on it from time to time

I heard that. Even though my 1150 has the capability it's not worth the headache with messin with a junky app.

 

[Glove Medic]

I know what I’ll be doing this week.
Sending my controller back for a refund.

 

[BigBlackNSexy]

It looks like they just rolled out an update. I updated my app and can now log in.

 

[LVSmoker]

It looks like they just rolled out an update. I updated my app and can now log in.

I had the latest version and it still didnt work. I removed the app, donwloaded it again and it worked. I'd downloaded the latest on Saturday and it did not work at that time. So it's not new, but may need to be re-installed.

 

[chamberscreek]

Yep -- updated the app today, and all seems to be fine. Of course, this was two days too late, but...

 

[Mark in AL]

Just found this forum. Updated the app and now I can log in. Nice to find this group. And I totally agree, why do I have to log in to a server to monitor my own smoker?!?!

 

[Cowboy1955]

Just found this forum. Updated the app and now I can log in. Nice to find this group. And I totally agree, why do I have to log in to a server to monitor my own smoker?!?!

Welcome from Texas to the group.
Roll that smoke

 

[Tim W]

Just found this forum. Updated the app and now I can log in. Nice to find this group. And I totally agree, why do I have to log in to a server to monitor my own smoker?!?!

To keep security on you home system intact and allow access from outside the local ip range

 

[Mark in AL]

To keep security on you home system intact and allow access from outside the local ip range

Sorry, but how does logging in to a Pit Boss server help keep my home system secure? Seems like once I stored my router password in the app I shouldn’t have to talk to a remote server.

 

[Sparky]

Just found this forum. Updated the app and now I can log in. Nice to find this group. And I totally agree, why do I have to log in to a server to monitor my own smoker?!?!

Welcome to the group.