Website and app
- Thread starter Hedgesend
- Start date
HuntJ08
Active member
Noticed the website down @ Thursday. Eventually got thru. Was trying to shop some spices.
During cook yesterday, noticed the app would not connect Wifi (which I have not been having an issue). Just used bluetooth to get thru.
During cook yesterday, noticed the app would not connect Wifi (which I have not been having an issue). Just used bluetooth to get thru.
Novenom
New member
I got mine this weekend and I haven't been able to register it...but I called customer service and they are sending me the new controller anyway so I'd say that's pretty good customer service 
HuntJ08
Active member
Just tried to go into website Pitboss-grills.com and was re-directed to their Amazon Store site ???
Novenom
New member
They are updating their website so it has been down for a couple days.
Bikerchick
New member
I emailed their support team and they said that they're working on their sites. It's been about a week now and it's still not working. The top of the chimney broke off at the contact, where it screws in and I can't get a new one until I register the smoker. Well, how am I supposed to register if the site doesn't work?? I'm so frustrated!
Bikerchick
New member
I've been getting the same error. It's so frustrating. I need them to send me a new chimney and they won't send anything until I register it.
Down for me too. Not the first time.
Davsch
New member
I called customer service and they said website maintenance being performed. Will be up by Wednesday. I asked them to post it on Facebook.
RAMJETR
New member
No not sure....
Call them. They will register it over the phone for you
They told me they can't register over the phone either. There whole system is being revamped and was told at least another week
bigflred7595
New member
Any updates on the pitboss-grills.com website? Did pitboss go out of business?
