How to contact Pit Boss

Kellybbq · Jan 26, 2021

What is the best email address for Bit Boss and/ or phone number. Their Customer Service does not respond.
Thanks

DaveXDm9 · Jan 26, 2021

They are swamped right now with firmware update calls so I would keep trying first thing in the morning to call them. Thursday morning seem to be better success.

Kellybbq · Jan 26, 2021

Thank you. What email or phone number are you calling?

DaveXDm9 · Jan 26, 2021

480-923-9630

Qwikstik · Jan 28, 2021

If you registered your product, log in to your account on the website and start a case there. Be sure to check you spam folder for any replies you may get.

trex · Mar 29, 2023

Kellybbq said:
What is the best email address for Bit Boss and/ or phone number. Their Customer Service does not respond.
Thanks

i would like to know that answer to

Mike From R.I. · Mar 29, 2023

877 303 3134 option 2 is what I always used.

nickm324 · Apr 24, 2023

Qwikstik said:
If you registered your product, log in to your account on the website and start a case there. Be sure to check you spam folder for any replies you may get.

Where would you start a case, I see nothing after logging in that even shows my registered product or any way to contact support.
Only thing I see after logging in is two options, 1 to see my account info which is just my name email and phone number and the other is to edit that same information.