Hello people,, new here. new to smoking,new to pellet grills etc. new to everything in this space except eating.. Ive had my 1600 for about a month now, ive used it to smoke twice and to grill once. even a noob like me is noticing terrible heat up times and inconsistancies in the temperature. i assumed it was a condition of smokers until i started looking for answers. i see alot of folks having similar issues. with a new 1600 purchased in july is there an update for this model also? i dont have the 10 degree increments so i assume there is (hope).. anyway hit me back if you can help. im currently smoking on a 72 degree day. a couple small briskets and a turkey breast. I cant get the temmp to hold at 250 today, it wants to be in the 230ish range. it will go to 300 but takes awhile. when i dropped it back to 250 its went right back to the 230ish range... thanks in advance
also who should i call? pitboss or someone specifically about the controller