Not new to electric smokers, own a smoking tex, cookshack, and a Smoke Hollow. I am new to pellet smokers though. I bought 2 series 6 verticals about a month ago. I've assembled and used one, the other is still in the box. It's supposed to be a gift for my dad but if I can't get the issues worked out, it may have to go back to the store.
Cook #1 pulled pork - had a run away issue Was set on 225, temp was over 400 and it was stedy feeding pellets. Powered down, let it burn for about 20 minutes with door open. Sounded like a roaring fire still going. Pulled the burn put. It was overflowing and pellets in auger were starting to smolder. Got everything cleaned out, restarted and it cooked fine the rest of the cook.
Cook #2 baby back ribs - Smoke mode - P4, run away temp. grease dripping from ribs caught fire about an hour in. Get fire out, cleaned everything up, restarted grill on PID mode Cooked fine for remainder of cook.
Cook #3 whole turkey - Got everything ready, smoker preheated to 300, put turkey on rack, rack fell to bottom of smoker. Got everything back in its place, put the turkey on again, thinking I just had the rack in wrong... turkey fell to bottom again. After putting everything together a third time I realized the rack is just barely catching on the shelf supports. GENTLY put the turkey in again, all the way to one sode of the shelf. It's holding. Would tove to baste, turm, etc but afraid to touch it for fear it will fall again.
Smoking at 300 on smoke mode - P4.
First 2 hours, no issues. About 2:15 in, hear a loud sound outside and start smelling smoke inside the house. Find smoker door open. Sound must have been an explosion inside the chamber because the door no longer latches at the bottom and doesn't seal on hinge side (hinges appear bent).
Turned off, let it cycle down. pulled burn pot. It was half full and still burning. Dumped, turned smoker back on with door open. Let it cycle until fan kicked in, closed door. PIF mode. Run away temp (360 on 300 degree setting) within 10 - 15 minutes. Turned everything off, let it burn down, dumped burn pot (just ash). Restarted smoker on PID mode.
Not sure what's going on with this thing. Already drawing up some shelf brackets.
to fabricate. Will be calling support tomorrow to see what answers they can provide.
I searched the forum before posting. Found lots of issues of units not starting. Didn't find any run away issues like I'm encountering. If you are experiencing similar or have experiences and remedied, please speak up.
Cook #1 pulled pork - had a run away issue Was set on 225, temp was over 400 and it was stedy feeding pellets. Powered down, let it burn for about 20 minutes with door open. Sounded like a roaring fire still going. Pulled the burn put. It was overflowing and pellets in auger were starting to smolder. Got everything cleaned out, restarted and it cooked fine the rest of the cook.
Cook #2 baby back ribs - Smoke mode - P4, run away temp. grease dripping from ribs caught fire about an hour in. Get fire out, cleaned everything up, restarted grill on PID mode Cooked fine for remainder of cook.
Cook #3 whole turkey - Got everything ready, smoker preheated to 300, put turkey on rack, rack fell to bottom of smoker. Got everything back in its place, put the turkey on again, thinking I just had the rack in wrong... turkey fell to bottom again. After putting everything together a third time I realized the rack is just barely catching on the shelf supports. GENTLY put the turkey in again, all the way to one sode of the shelf. It's holding. Would tove to baste, turm, etc but afraid to touch it for fear it will fall again.
Smoking at 300 on smoke mode - P4.
First 2 hours, no issues. About 2:15 in, hear a loud sound outside and start smelling smoke inside the house. Find smoker door open. Sound must have been an explosion inside the chamber because the door no longer latches at the bottom and doesn't seal on hinge side (hinges appear bent).
Turned off, let it cycle down. pulled burn pot. It was half full and still burning. Dumped, turned smoker back on with door open. Let it cycle until fan kicked in, closed door. PIF mode. Run away temp (360 on 300 degree setting) within 10 - 15 minutes. Turned everything off, let it burn down, dumped burn pot (just ash). Restarted smoker on PID mode.
Not sure what's going on with this thing. Already drawing up some shelf brackets.
to fabricate. Will be calling support tomorrow to see what answers they can provide.
I searched the forum before posting. Found lots of issues of units not starting. Didn't find any run away issues like I'm encountering. If you are experiencing similar or have experiences and remedied, please speak up.
