Back order is the story of the world on just about everything. Have been waiting for a part for the door on my daughter's car. Ordered in June, arrived last week. having it installed next week. Everything is way behind schedule.
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Finally received the controller and heating element for the Silver Star. Installed and working as it should. Not sure yet about temperature accuracy. Will have to check further on that. Interestingly I got a 2nd replacement controller from Pitboss. Nice to have a spare. All arrived a few days under 4 months on back order.Well, another tech confirmed that I should get the updated controller for my 850 someday. Seems like everything is back ordered. Sure hope it doesn't take as long as the controller for my Silver Star...going on 4 months.
Found the reason why my Silver Star was popping breakers and GFIs. The wires from the controller to the heat element are fried. Asked a tech if I could get a replacement element and an order was placed. Guess what...back ordered too. So now we wait. For how long, Lord only knows.
Received my new controller today. I will try to get it installed this week to see if it has the new firmware or if it works better than my current. Hopefully yours comes soon. Mine was ordered on 11/9/21.Finally received the controller and heating element for the Silver Star. Installed and working as it should. Not sure yet about temperature accuracy. Will have to check further on that. Interestingly I got a 2nd replacement controller from Pitboss. Nice to have a spare. All arrived a few days under 4 months on back order.
On edit temps are about 25 degrees below displayed in the middle of the center grate.
Still waiting for the 850 controller but that's only been a couple of weeks.
Good luck. Keep us posted. Mine is supposed to be delivered tomorrow. Was ordered 11/12/21. I was surprised to see the shipment so soon. Just my luck, I had a bicycle accident and will probably be in no shape to make the change for a while, but am looking forward to it. Definitely hoping for the new firmware. Let us know how you make out.Received my new controller today. I will try to get it installed this week to see if it has the new firmware or if it works better than my current. Hopefully yours comes soon. Mine was ordered on 11/9/21.
Sorry to hear you are out of commission for a little while. Hope you have a speedy recovery!Good luck. Keep us posted. Mine is supposed to be delivered tomorrow. Was ordered 11/12/21. I was surprised to see the shipment so soon. Just my luck, I had a bicycle accident and will probably be in no shape to make the change for a while, but am looking forward to it. Definitely hoping for the new firmware. Let us know how you make out.
Get better soon!Good luck. Keep us posted. Mine is supposed to be delivered tomorrow. Was ordered 11/12/21. I was surprised to see the shipment so soon. Just my luck, I had a bicycle accident and will probably be in no shape to make the change for a while, but am looking forward to it. Definitely hoping for the new firmware. Let us know how you make out.
Thanks for the good wishes. I am ambulatory but don't think I'm ready to crawl under the unit to make the change yet. I do hope soon though. Looking forward to receiving the controller tomorrow. Think I can guide my wife through the process? The Pitboss tech said his grandmother could do it.Sorry to hear you are out of commission for a little while. Hope you have a speedy recovery!
Good deal! I have the same situation...no indicators. I am hoping to get mine in tomorrow or Saturday and will report what I find.Fed Ex deliverd mine today. No numbers on it to identify anything. Looking forward to getting it installed, which will likely be a while. Can't con the wife into it. At least the old unit still works. May try smoking something for Christmas.
The updated controller should have 10 degree temp increments up to 300 degrees. The old goes from 250 to 300. Hope that helps. Am hoping to have the update. Good luck.My Wife ordered me a new 850 from Lowes for Christmas, it is suppose to be in on the 22nd of December. Being ne wto all of this how will I know if I have the updated controller or not? Thanks in advance...
When you get it set up. I would appreciate you posting if you got the updated one or not. Thanks.My Wife ordered me a new 850 from Lowes for Christmas, it is suppose to be in on the 22nd of December. Being ne wto all of this how will I know if I have the updated controller or not? Thanks in advance...
Absolutely!! Supposed to get it on the 21stWhen you get it set up. I would appreciate you posting if you got the updated one or not. Thanks.
Certainly sounds encouraging. Thanks for the update. Hope the app gets updated at some point.I just got the same grill from Lowes. I can confirm it goes up in 10 degree increments to 300, then 25 from there.
However, the app will only let you change in 50 degree increments no matter where you are in the range.