PitbossGrillsDev
PitBoss App Developer
Hello, I've been reading your topic, and it seems your issue is really a hardware fault, but thankfully you are going to receive a replacement board soon and that should fix the issue you are having!
New Pitboss Grills App
- Thread starter PitbossGrillsDev
- Start date
Danny.O
New member
Is there a reason that the App only allows temperature increments of 25 deg F?
PitbossGrillsDev
PitBoss App Developer
The new app is supposed to mirror the same temperature settings you have on your grill, if the settings are not the same could you please tell me the grill model so I can check it out?
Danny.O
New member
It does mirror them. But, let's say I have the smker set to 225 and try to change to 235: I can do that successfully on the smoker; however, the App will only allow me to change to 250. The app only allows a 25 degree change, even though the smoker allows a 10 degree change.
The smoker is the Lowe's version
The smoker is the Lowe's version
PBV4PS2
Tim W
Well-known member
Control Board - PB Legacy Vertical, 110VAC 3MP Wi-Fi/BT I coup
ld not find it in the list but it has 5 degree increments and I ca only go in 25 or 50 degree jumps
ld not find it in the list but it has 5 degree increments and I ca only go in 25 or 50 degree jumps
PitbossGrillsDev
PitBoss App Developer
Hello,
This is strange, from my data your smoker should be able to increase temperature by 10 degrees. Could you please do me a favour ? Could you unplug your smoker, plug it back on, and then could you check if you have these temperature settings in your grill (don't use the app, just the grill to check) 130 (or S), 140, 150, 160, 170, 180, 190, 200, 210, 220, 230, 240, 250, 260, 270, 280, 290, 300, 310, 320, 330, 340, 350, 360, 370, 380, 390, 400, 410, 420 (or H)
Danny.O
New member
No; mine increments by 10; however, it only does it on the 5's. In other words, 205, 215, 225, 235 etc etc.
netmorin
New member
Just used the new app. It is flashy and works as good as the Smoke IT app. My smoker had an auger error and I don't think the app alerted me. Most missed feature?: The probe temp graph!! I assume this is on the list for features you are working on. But, i'm been on other forums where Pit Boss owners brag about the graph feature you had on the Smoke IT app. Give that some priority PLEASE!
Tim W
Well-known member
Just set up my
and missed feature. How about the programmable meat probe and recipes from the phone it would be nice to be able to edit them.
PBV4PS2
And it works perfect 130 140 150 up to 450 I think and alerted me when it reach 130 and probe reached temp.... great work now I will look at the other one once it stops raining. Yes the probe temp graph is a really great feature and missed feature. How about the programmable meat probe and recipes from the phone it would be nice to be able to edit them.
Last edited:
Tim W
Well-known member
Did you get this sorted yet? Did reboot help?
Danny.O
New member
Yes Sir. The app updated the firmware; and I rebooted my phone, rebooted the smoker and it works in 10 degree increments. I’m running it through some of my typical setpoints to make sure the PID controls at 220, 250, 280, 350, and 410.
Kp33
Well-known member
I have the 1150 and Iphone, so far I have not received any alerts when i reach my cooking temp, no sound or pop up, and yes notifications are on in the app and settings.Hello,
As you probably already know PitBoss have been launching their new App for Android and iOS devices!
I'm one of the app developer and I'd like to give you a quick list of issues/questions you might have and solutions/answers:
If you encounter other issues please let us know!
- I'm getting a lot of server errors or the app get stuck loading: Unfortunately we had some issues with our server just after launch that caused all these problems but they have been fixed and the app should be working fine now.
- I'm not able to login or reset my password: Unfortunately the new app is completely separate from the old SmokeIT app; as such you will not be able to use the same account, but if you already have an account on pitboss-grills.com then you can use that one, or you can create a new account (even using the same credentials you have been using on SmokeIT).
- The app doesn't see my grill: Make sure you have bluetooth enabled and (if using android) location enabled, also make sure you are close to the grill (I’d suggest within 5ft for this initial setup). Also if you own more than one grill, make sure only one is plugged in while adding them to the app.
- Cannot connect my grill to WiFi network: If you cannot see your WiFi network on the app, first make sure you are not too far from your router, one way to do that is by staying with your phone next to your grill and see if you can connect to the WiFi network with your phone. If the WiFi network is in range but you still cannot see it listed there might be two possible reasons:
1) there are other WiFi networks with a stronger signal that your grill is detecting, in this case you will still be able to connect by using the last option in the grill list that reads ">> Enter manually << and in this case you'll have to enter all details like the network name and the password manually.
2) your WiFi network is configured to only work in the 5Ghz mode; the 5GHz mode is a "new" high performance mode that works great with devices that requires high bandwidth like laptops, phones or tablets, but is not ideal for IoT devices like your grill because it requires more power and more resources to be used so your grill will not be able to connect to a 5Ghz network, but don't despair, your router can be configured to work both in 5Ghz and 2.4GHz at the same time, leaving you the benefits of the high speed 5GHz and allowing you to connect many IoT devices, unfortunately the settings needed to be changed depends on your router, the easiest way to change those settings is probably to contact your provider and ask them to enable the dual band mode.- The App is asking me to update my grill, do I have to do it?: Yes you need to update your grill in order to control it with our new app, the update process is pretty simple and you only need to leave your phone close to your grill with the app open for 5 to 15 minutes (if you were able to connect the grill to wifi the process will be faster, otherwise it will be slower, but in any case shouldn't take more than 15 minutes)
- I have updated my grill, can I still use SmokeIT ?: No, after you have updated your grill you will not be able to use it with SmokeIT anymore, but hopefully you will enjoy our new app a lot more and you will never want to go back to SmokeIT
- Will the app sends notification when temperatures are reached?: Yes you will receive notification when the grill reach the set temperature or when probes reach the set temperatures, but be aware that for best reliability of this feature is better to connect your grill to WiFi.
- Can I connect the same grill to more than one phone/tablet? Yes you can connect your grill to as many devices as you want, and you will receive notifications on all your devices! Also you can control your Grill from multiple devices at the same time!
- Can I connect more than one grill on my phone ? Yes you can connect more than one grill, and you can control them all together from the same phone/tablet.
- Some/all temperature settings i have on my grill/smoker are not available in the app: We designed the new app to mirror the same exact temperature settings you can set on your grill, so it's very important to select the correct grill/smoker model when adding it to the app. If you selected the correct model but you are still seeing different temperatures please let us know so we can investigate the issue ! If you selected the wrong model you need to remove the grill (click the pencil icon in the "grill" card, and then use the "trash" button in the top-right corner) and add it again!.
Last but not least, if you like the new app please don't forget to give us a nice rating, and if you are encountering issues please let us know and give us a couple day to fix it before giving a bad rating !
Thank you, we hope you enjoy our new app!
PitbossGrillsDev
PitBoss App Developer
Is the grill connected to WiFi or only Bluetooth ?
Kp33
Well-known member
both.
PitbossGrillsDev
PitBoss App Developer
Ok, this shouldn't be happening, before anyrthing else I'd ask you to try to rename your grill by going in the pencil icon that you can find on the grill "card" and just change the nickname and save, this will force the app to update the "link" between your grill and your phone.
If even after doing this you're still not receiving notifications then we can investigate further!
